EAD Consulting Group LLC (“EAD Consulting Group,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or purchasing our consulting services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using https://eadconsult.com, submitting information through our website, or engaging our services, you acknowledge the practices described in this Privacy Policy.

We may collect information that you voluntarily provide when you:

• Submit a contact or consultation request;
• Schedule or request a consultation;
• Communicate with us by phone, email, text message, or online platforms;
• Purchase or inquire about our consulting services;
• Complete forms or questionnaires related to our services;
• Provide business or financial information necessary for a consulting engagement.

This information may include your name, business name, email address, telephone number, mailing address, business information, and other information you choose to provide.

When you make a payment for our services, payment transactions may be processed through third-party payment providers, including Stripe.

We may receive transaction-related information such as your name, email address, billing information, transaction amount, transaction date, and payment status.

Payment card information may be collected and processed directly by our payment processor. We do not need to store your complete payment card number on our own systems in order to process a payment.

When you visit our website, certain technical information may be collected automatically by our website or third-party service providers.

This may include:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Pages visited;
• General website usage information;
• Referring website or URL;
• Date and time of access;
• Cookies and similar technologies.

This information may be used to maintain, secure, analyze, and improve our website and services.

We may use information we collect to:

• Provide and administer our consulting services;
• Respond to inquiries and consultation requests;
• Schedule and manage appointments;
• Process payments and transactions;
• Communicate with clients regarding services;
• Provide requested information and educational materials;
• Maintain business and transaction records;
• Improve our website, services, and customer experience;
• Detect, prevent, and address fraud, unauthorized activity, or security issues;
• Comply with applicable legal, regulatory, and contractual requirements;
• Enforce our agreements and protect our legal rights.

We only use personal information for legitimate business purposes consistent with the nature of our relationship with you.

We do not sell your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide our services. These providers may include:

• Payment processing providers;
• Website hosting and technology providers;
• Appointment scheduling platforms;
• Email and communications providers;
• Analytics and website service providers;
• Professional advisers and service providers.

These third parties may only receive information reasonably necessary to perform their services or as otherwise permitted by applicable law.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request;
• Protect our rights, property, or safety;
• Protect our clients or others from fraud or security threats;
• Investigate suspected unlawful activity;
• Enforce our agreements or policies.

We use third-party payment processors, including Stripe, to process payments for services.

When you make a payment through a Stripe-powered payment experience, Stripe may collect and process personal and transaction information in accordance with its own privacy policy.

Stripe may process information for purposes including payment processing, authentication, fraud prevention, security, analytics, and related payment services.

For more information about how Stripe processes personal information, please review Stripe's Privacy Center and Privacy Policy at:

https://stripe.com/privacy

Stripe states that businesses using its services are responsible for providing appropriate privacy notices to their customers regarding Stripe's processing of personal information.

Our website and third-party services may use cookies, pixels, scripts, and similar technologies to support website functionality, security, analytics, and performance.

Cookies may help us understand how visitors use our website and improve the user experience.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission, storage, or internet communication can be guaranteed to be completely secure.

Accordingly, while we strive to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to:

• Provide our services;
• Maintain business and transaction records;
• Resolve disputes;
• Enforce agreements;
• Comply with legal, tax, accounting, regulatory, or contractual obligations;
• Protect our legitimate business interests.

When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of personal information, subject to applicable legal exceptions;
• Request information about how your information is collected or used;
• Withdraw certain consents where applicable;
• Exercise other rights provided by applicable law.

To submit a privacy-related request, please contact EAD Consulting Group through the contact information available on https://eadconsult.com.

We may need to verify your identity before processing certain requests.

Our services are intended for adults and businesses.

We do not knowingly collect personal information from children under the age of 13 through our website.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

If you voluntarily provide your contact information or request information from us, we may communicate with you regarding consultations, services, appointments, or other business-related communications.

Where required by law, marketing communications will provide an appropriate method to opt out of future promotional communications.

You may also contact us directly to request that we stop certain promotional communications.

Information provided to us in connection with a business consultation may include information concerning your company, operations, business goals, financial organization, or other business matters relevant to the consulting engagement.

We use such information only for legitimate business purposes related to providing the requested services, maintaining client records, communicating with clients, and complying with applicable obligations.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Effective Date” shown at the beginning of this Privacy Policy.

Your continued use of our website following the posting of an updated Privacy Policy constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

EAD Consulting Group LLC

Website: https://eadconsult.com

Email: esarmiento@eadcredit.com

Phone: +1 (689) 808-7429

EAD Consulting Group LLC is committed to handling personal information responsibly and transparently.